How the AI Response block works
You add questions and answers to the knowledge base — opening hours, delivery areas, prices, policies. When a customer types a question, the block finds the closest match and replies.
Combine AI with structure
Use buttons and lists for anything transactional, like ordering and booking, and AI for open questions. That combination is faster and more reliable than a free-text-only bot.
Keep a human in the loop
When the bot is not confident, route to Human Transfer so a person takes over in the team inbox.
AnjokWA Bot is free forever — your own WhatsApp number, unlimited chatbots and seats. Want it done for you? Our experts can help (paid).
Frequently asked questions
Will the AI make things up?
The block answers from your knowledge base, so keep it complete and up to date.
Can it reply in local languages?
Add knowledge-base answers in the languages your customers use.